Do You Have To Fix Your Car Where The Insurance Company Says?

Almost every time one of my clients has an accident in their vehicle and it needs to go in the shop or the collision center like Service King, they ask me, “Do I have to use the insurance company’s preferred vendor list or can I take my car wherever I want to get it fixed?” The answer is, you can take it wherever you want. You have that right. Almost every policy grants you that right to take it wherever you like to get it fixed.

Things To Be Aware Of

However, you need to know if you do not use the insurance company’s preferred vendor list and something happens after the fact, the insurance company is not going to back you and they’re not going to help you get your car remedied or taken care of. Basically, they’re going to say, “We sent you the check, you took it where you wanted. Good luck, we’re done.” So you need to be aware of that.

If you do use the insurance company’s preferred vendor list and something happens where the repair isn’t done correctly or you find out two weeks down the road that something went wrong, the insurance company in most cases is going to help you because you used their preferred vendor list. So, there is benefits to both. A lot of people like to take it to their trusted shop that they’ve used for 25 years. That’s fine, you just need to know the ramifications going into it.

And if you don’t know anybody, do yourself a favor, use a preferred vendor list and it will make your life that much more simple if something does go wrong in the process.